Returns & Exchanges at DecoArt
We want you to love your home decor, but if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a full refund. All returned products must be in their original condition and packaging to ensure a smooth processing experience.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.